Terms & Conditions
Last updated: October 16, 2026
These terms cover this website and services offered by Pandora’s Box Inc., operating as Pandora’s Box Auto. Specific prices, services and package commitments are confirmed in your quote, work order or signed agreement. Your statutory consumer rights remain unaffected.
Our Services and Bookings
We provide mobile vehicle immobilizer installation and related services at safe, lawful and practical locations. Quotes depend on accurate vehicle information and may change following assessment, before you approve the work. Appointments require our confirmation. You must be authorized to approve work on the vehicle. No security device guarantees that a vehicle will never be stolen; an immobilizer does not replace vehicle insurance.
Base Installation Warranty
Unless your written agreement specifies otherwise, the base installation includes a 6-month Pandora’s Box workmanship warranty and a separate 2-year manufacturer’s warranty on the immobilizer unit. Applicable warranty terms, claim procedures and exclusions are provided with your installation documents. Protect+ coverage is separate, as described below.
Payments
Prices, applicable taxes, deposits and payment arrangements are disclosed before purchase or installation. A financing illustration is not an approved loan offer. The total purchase amount and any borrowing cost must be reviewed before you accept checkout or financing terms.
PROTECT+ — PACKAGE TERMS
Package and Benefits
Protect+ is a vehicle-protection package, with financing available through Affirm or Klarna subject to approval. It is not a cancellable month-to-month subscription merely because repayments are monthly. The package may include professional installation, a 7-day trial, 3-year Protect+ warranty, annual security checks, roadside assistance, ongoing support, priority appointments and member benefits, as specified in your written Protect+ agreement. Buying the base immobilizer service separately does not automatically include these additional benefits.
Trial, Cancellation, Refunds and Removal
Your written trial terms are confirmed before installation, including when the 7-day period begins, how to submit a cancellation request, removal arrangements and any applicable charges or refund conditions. Contact info@pandorasboxauto.ca or 647-261-2187 to request cancellation or discuss a return. Do not arrange unauthorized removal. We handle package and service requests, while your selected financing provider (Affirm or Klarna) administers the separate loan. Requesting cancellation, stopping use or removing the device does not itself cancel a loan or stop payment obligations. Approved refunds are processed through the original transaction channel so the financing provider can adjust the balance. Continue following your selected financing provider’s instructions until it confirms any adjustment. Statutory cancellation and refund rights continue to apply.
Affirm and Klarna Financing
Affirm and Klarna each make their own approval and eligibility decisions. Available terms, APR, payment schedule and total borrowing cost are those disclosed in your agreement with the selected financing provider. Approval, a particular term length and 0% APR are not guaranteed. Any website monthly example may exclude HST or financing interest as stated. Payments and loan-account questions should be directed to your selected financing provider. We remain responsible for our installation, package delivery and eligible merchant refunds.
Insurance Savings
Any insurance discount is determined by your insurer and policy. Confirm eligibility with your insurer or broker. An approximate $50 effective-cost illustration assumes independent $100 monthly insurance savings and excludes HST and financing interest. Savings are not guaranteed, are not a discount at checkout and are not deducted from Affirm or Klarna repayments.
Warranty, Roadside Assistance and Service Limits
The 3-year Protect+ warranty is distinct from the base workmanship and manufacturer warranties; scope, start date, exclusions and claim procedures are governed by your written Protect+ agreement. Roadside assistance is subject to the provider, territory, covered events and service limits identified in that agreement. Annual checks require appointment booking. Support, priority appointments, transfer eligibility, discounts and member benefits are subject to the written package terms and availability. No unstated unlimited service entitlement is promised.
Liability and Consumer Rights
To the extent permitted by law, we exclude liability for indirect or consequential losses. Nothing in these terms excludes rights, remedies or liability that cannot lawfully be excluded. Specific signed service and package terms apply to your purchase alongside applicable law; your financing agreement separately governs the loan.
Governing Law and Contact
Ontario law and applicable federal Canadian law govern these terms. For service, trial, warranty or policy questions: info@pandorasboxauto.ca or 647-261-2187.