Accessibility Statement
Last updated: October 19, 2026
Pandora’s Box Auto is committed to improving access to our website and services for people with disabilities. This statement covers our service pages, Protect+ information, quote forms and policy pages.
Our Accessibility Goal
We aim to meet WCAG 2.1 Level AA and applicable Ontario accessibility requirements. This is an ongoing improvement goal, not a statement that every page or third-party service has been independently certified as fully conformant.
Website and Protect+ Information
We work toward readable text, sufficient colour contrast, clear headings, meaningful image descriptions, keyboard navigation and accessible forms. We aim to explain Protect+ benefits, trial conditions, warranty limits and financing disclosures in plain language. Let us know if you need this information or your service documents in another accessible format.
Third-Party Checkout and Financing
Payment and financing steps may open Stripe, Affirm or Klarna services. These providers control their own interfaces, accessibility features and lending decisions. If you encounter a barrier, contact us for assistance with our service information or an available accessible way to discuss your purchase, and contact the relevant provider for help with its checkout or financing interface. We cannot guarantee financing approval or change a lender’s eligibility requirements. Do not send financial credentials or payment-card details through a general contact form.
Service Accommodation
Contact us before your appointment to discuss communication or access needs related to the mobile installation, product explanation, annual checkup, warranty request or Protect+ support. We will work with you to identify a practical accommodation. Requests do not remove applicable package conditions, safety requirements or third-party financing terms.
Feedback and Contact
If you have difficulty using the website or accessing Protect+ information, email info@pandorasboxauto.ca or call 647-261-2187. Tell us which page or step caused the difficulty, what happened and your preferred way for us to respond. Share only the information needed to explain the issue. We welcome feedback and will work to address reported barriers and provide relevant information in an accessible format.
Ongoing Review
We review accessibility as content and features change and update this statement to reflect our improvement work.